3rd Shift Call Center Rep

Location: Eden Prairie, MN

Looking to start or grow your career in operations or logistics? Join a high-energy overnight (3rd shift) team that keeps shipments moving for thousands of customers every day. This is a great opportunity for individuals who enjoy fast-paced work, problem-solving, and teamwork.

What You'll Do

• Track and manage shipments from start to finish
• Communicate with customers and carriers via email and phone
• Update orders, assign loads, and ensure accurate system data
• Work from task queues and inboxes in a high-volume environment
• Follow established processes to resolve issues quickly and efficiently

Schedule

• Training (5 weeks onsite): Mon-Fri, 3:30 PM - 12:00 AM
• After training: 3rd shift schedule (11:30 PM - 8:00 AM), including weekends
• Pay: $21.50/hr

What We're Looking For

Required:

• High school diploma or GED
• Customer service experience
• Comfortable working overnight and weekends

Nice to Have:

• Experience in logistics, call center, retail, hospitality, or scheduling roles
• Basic Microsoft Office skills
• Strong attention to detail and ability to multitask

Why This Role?

• Contract-to-hire with long-term potential
• Gain experience in logistics and operations
• Structured training and clear processes to help you succeed
• Be part of a team that supports thousands of customers each month

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.